Who We Are
This Privacy Policy applies to the website and customer portal of Globex Shipping USA, accessible at https://globexshippingusa.com.
We provide logistics and shipping management services through our website and customer application, where registered users can securely access their bookings, invoices, and related shipment data.
Information We Collect
When you use our website or customer portal, we may collect the following information:
- Account Information: Name, email address, phone number, company details
- Login Credentials: Username, password (encrypted)
- Shipment Data: Booking details, vehicle/container information, invoices, and transaction records
- Technical Data: IP address, browser type, device information, and usage activity
This information is collected when you:
- Register or log in to your account
- Create or manage bookings
- Communicate with our system or support
How We Use Your Information
We use your data to:
- Provide access to your account and shipment information
- Manage bookings, invoices, and logistics operations
- Send notifications related to bookings, approvals, or updates
- Improve system performance, security, and user experience
- Prevent fraud, unauthorized access, or misuse
Cookies and Tracking Technologies
We use cookies to enhance your experience:
- Session Cookies: Required for login and secure access
- Preference Cookies: Store your settings and display preferences
- Security Cookies: Help detect unauthorized activity
You can disable cookies in your browser, but some features of the portal may not function properly.
Data Sharing
We do not sell or rent your personal data.
We may share data only when necessary with:
- Internal staff for operational purposes
- Trusted service providers (e.g., hosting, email systems)
- Legal authorities if required by law
Data Retention
We retain your data only as long as necessary for:
- Providing our services
- Maintaining transaction records
- Complying with legal and regulatory requirements
Shipment and financial records may be stored for extended periods for auditing and compliance purposes.
Data Security
We implement appropriate security measures, including:
- Encrypted authentication systems
- Secure servers and access control
- Protection against unauthorized access and data breaches
However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
As a registered user, you have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your data (subject to legal obligations)
- Request a copy/export of your stored data
Requests can be made through your account or by contacting support.
Third-Party Services
Our platform may integrate with third-party services (e.g., payment gateways, tracking systems). These services may collect and process data according to their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: